Frequently Asked Questions

# Frequently Asked Questions ## 1. Is Medusa SRO free to play? Yes. Medusa SRO is completely free to play. You can enjoy all major content through gameplay. --- ## 2. How do I create an account? Click the **Register** button on our website, complete the registration form, then download the game client and start your adventure. --- ## 3. Where can I download the game? You can download the latest Medusa SRO client from the **Downloads** page on our website. --- ## 4. I forgot my password. What should I do? Please contact our Support Team through Discord or submit a support ticket for assistance. --- ## 5. How can I purchase Silk? Visit the **Silk Shop** on our website, choose your preferred payment method, and complete your purchase securely. --- ## 6. Is Medusa Pay-to-Win? No. Medusa is designed to provide a fair and competitive experience. Purchases focus on convenience and optional content while maintaining game balance. --- ## 7. How often are events held? We host daily activities and weekly major events including Fortress War, Job War, Unique Hunts, PvP tournaments, and special GM events. --- ## 8. Where can I report bugs or suggest improvements? Join our Discord server and use the appropriate support or suggestions channels. We value community feedback and regularly review player suggestions. --- ## 9. How do I contact the Medusa Team? You can reach us anytime through our official Discord server or Facebook page. --- ## 10. Where can I find the latest server updates? All announcements, maintenance notices, events, and updates are posted in the News section of our website and on our official Discord.